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Player assistance

HELP & SUPPORT.

Questions about joining, checking in, scoring, or your GLD Leagues account? Start here.

Speak with league staff or GLD Store employees

For help with registration, scoring, payments, account access, disciplinary appeals, or privacy requests, speak directly with a league staff member or a GLD Store employee. Employees can help direct your request; sensitive changes and official decisions must be handled by authorized staff. Never share your password.

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Common questions

How do I participate?

Visit the Winter Putting League page for the schedule and league details. Register or sign in through the player account page.

How do I start scoring?

Check in with league staff at the registration desk before beginning an official round. Follow the instructions on your player scorecard.

Can I play another round?

Yes. A replay costs $5 and must be activated by league staff before you can start scoring again.

What if I made a scoring mistake?

Contact league staff promptly with your name, league week, and the score that needs review. Do not create a second account to correct a result.

Forgot your password?

Use the password reset page. If you cannot access your account, contact league staff.

Where are the official rules?

Read the Winter Putting League Rules for scoring, eligibility, and championship information.

What if my paid round is interrupted?

Tell league staff what happened. Authorized staff may approve a replacement round, credit, or refund depending on the circumstances.

How do I request a privacy change or appeal discipline?

Speak directly with league staff or a GLD Store employee. Serious disciplinary appeals should be submitted to the GLD owner within seven calendar days of notification.